Shipping policy
At Furry Fits, we aim to deliver your pet’s favourite apparel quickly and safely, so you can enjoy every moment together without delay. Please take a moment to review our shipping details below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak seasons such as Christmas, processing times may extend slightly due to higher order volumes. Once your order is dispatched, you will receive a confirmation email with your tracking details.
Shipping Time & Rates
- We currently offer Free UK Shipping on all orders.
- Estimated Delivery Time: 7–10 business days
Please note that business days do not include weekends or public holidays. Delivery times may vary depending on your location and external factors such as weather conditions or postal delays.
Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number and a link to track your delivery. Tracking information may take up to 48 hours to update after dispatch.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at FurryFits1@outlook.com with your order number. We’ll investigate promptly and assist you in locating your parcel.
In rare cases of lost, delayed, or damaged parcels, we will work with the courier service to resolve the issue as quickly as possible.
Wrong or Incomplete Address
Please ensure that your shipping address is entered correctly at checkout. Furry Fits is not responsible for delays or non-delivery caused by incorrect or incomplete address details. If you realise an error after placing your order, contact us immediately at FurryFits1@outlook.com. We’ll do our best to update it before your order ships.
Contact Us
For any shipping-related questions or concerns, please reach out to our support team at Contact@furryfits.co.uk We’re always happy to help.